USA 800 is the largest 100% employee owned company in America, which translates into lower agent turnover rates, higher job satisfaction and, consequently, greater output for our client partners.  For the past 10 years, USA 800 has been named as one of the Top 50 Inbound Call Centers by Customer Interaction Magazine. Our three Midwest call centers are comprised of 900+ multi-media workstations. 

While our 30 year heritage is in the direct response and inbound sales business, many of our large clients have recently expanded their services with USA 800 to handle their customer care and technical support functions – making us a full-service provider.  Each day we process over 40,000 contacts from our three centers, serving a cross-section of industries including: Catalog, Consumer Goods, Communications, Financial Services, Government, Healthcare, Insurance, Travel & Leisure, and Not for Profit.  For more specific client references and case examples of the work we have done within each of these markets please refer to “Industry Solutions” on our home page.